Welcome to the DogWalksNearMe.co.uk FAQ page. Here you'll find answers to common questions about our platform, features, and membership options. Our mission is to provide the most detailed, dog-centric walk information in the UK to help you and your furry friend explore with confidence.
While our free features provide a great starting point, a DogWalksNearMe+ membership gives you full access to our most powerful tools for stress-free adventures. With a premium account, you unlock highly detailed walk filters (like stile-free or livestock warnings), the ability to save walks for offline use, printable route maps, live GPS tracking during your walk, our intelligent Route Planner for long journeys, and a completely ad-free experience.
We offer a few options to fit your needs. Our annual DogWalksNearMe+ membership is £29.99 per year. We also offer a 3-Day Pass for £2.99, which gives you full premium access for three days perfect for a weekend away.
Our platform is built on community-verified trust, and we welcome user submissions. Every walk submitted by the community is personally reviewed by our team to ensure it is accurate, clear, and contains the dog-centric details our users rely on. If you have a walk you'd like to share, please get in touch with us for more information on the submission process.
While we don't have a separate app in the app stores, our website is designed to work perfectly on your mobile phone's browser. For an app-like experience, you can use the "Add to Home Screen" function on your device. Furthermore, DogWalksNearMe+ members can save walks directly to their device, allowing access to all maps and details even without an internet connection.
We offer several flexible options to unlock our premium features. Choose the plan that best suits your adventures:
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. All payments are processed securely by our payment partner, Stripe.
For our annual plans, we offer a 7-day money-back guarantee for new Plus members. If you’re not satisfied, simply email [email protected] within 7 days of purchase with your order reference, registered email, and your reason for cancelling. Monthly plans and 3-Day passes are non-refundable, but you can cancel your monthly subscription at any time to prevent future charges.
Fair use policy applies: Refunds are available only if your account has navigated to fewer than 3 walks or saved fewer than 5 offline routes during the trial period. This helps us prevent short-term misuse while keeping the guarantee fair for genuine users.
Refund requests are reviewed and processed within 5–7 working days.
You can manage your subscription easily through your account portal. If you have any questions about your plan, billing, or how to cancel, please reach out to us via our contact page for assistance.
Yes. When you choose a plan, you will be prompted to create a free account. This allows you to manage your subscription and access all the great features of the site.
The Route Planner is a premium feature perfect for road trips. Simply enter your start and end locations for a car journey, and our planner will display dog-friendly walks conveniently located along your route. You can then add these walks to your itinerary and send them to Google Maps or Apple Maps for seamless navigation.
Yes, this is a key benefit for DogWalksNearMe+ members. You can save your favourite walks directly to your device, ensuring you have access to all route maps and details even when you're in an area with poor or no mobile signal.
With a premium membership, you can use Live GPS Map Tracking to see your real-time position overlaid on the walk map. This feature helps you stay on the right path and explore with confidence, ensuring you never get lost.
We focus on providing truly dog-centric details that go beyond just "dog-friendly." This includes specifics on stiles, terrain, potential livestock, parking information, and step-by-step directions so you can explore new places with confidence and without stress.
We are committed to building a resource you can trust. Every single walk that is submitted by our community is personally reviewed by our team to ensure it is clear, accurate, and detailed.
DogWalksNearMe+ members can use our advanced filters to find the perfect walk. You can filter by: Stile-Free Walks, Poo Bins Available, Secure/Fenced Areas, Dog Water Sources, Livestock Information, Off-Leash Policy, Dog Traffic Levels, Seasonal Advice, Parking Height Restrictions, and Nearby EV Chargers or Fuel Stations.
We are dog lovers who, from our own experiences with our anxious rescue dog, saw the need for a more detailed and trustworthy walking resource. Our mission is to help all owners, especially those with anxious dogs, discover new places without stress. You can read our full story on our About Us page.
We strive for accuracy, but conditions can change. If you find any information that is out of date or incorrect, please let us know via our contact page. Your feedback is invaluable in keeping our community resource trustworthy and up-to-date.
Join our community to unlock premium features and start exploring with confidence.
Still have questions? Contact us here.
